Privacy Policy
Effective January 1, 2026
Suncrest Placentia Sunrooms & Patios, placentiasunroomsandpatios.com, office@placentiasunroomsandpatios.com
What this policy covers
This policy explains how Suncrest Placentia Sunrooms & Patios handles the information you share with us through this website, by phone and through our contact form. We're a sunroom contractor in Placentia, CA, and we collect only what we need to answer your questions, quote your project and do the work.
It applies to everyone who visits our home page or any other page on this site. By using the site, you agree to the practices described here.
Information we collect
When you fill out our contact form, we collect what you type into it. That usually means your name, phone number, email address, the city or address of the project, and any details you share about the sunroom, patio cover or enclosure you have in mind.
When you call us at (657) 226-2045 or email us, we keep a record of who reached out, how to reach you back and what you asked about, so the next person you talk to doesn't make you start over.
When you browse the site, some information is collected automatically. This can include your device type, browser, the pages you visited, how long you stayed and the general area your connection comes from. It doesn't tell us your name unless you give it to us.
Cookies and analytics
Cookies are small files your browser stores so a site can remember things between visits. We may use them, along with analytics tools, to see which pages people read and where the site could be clearer.
You can block or delete cookies in your browser settings. The site will still work, though some features may not remember your choices.
How we use your information
We use your information to reply to your message, set up a time to look at your project, prepare your quote, schedule and complete the work, and follow up afterward.
We also use general site data to fix problems and improve the pages. We don't use your contact details to send marketing you didn't ask for.
Who we share it with
We don't sell your personal information. We share it only when the job requires it or the law does.
That can include the service that runs our contact form, the tools that host this website and measure its traffic, suppliers or crew members who need your address to deliver materials or do the work, and a city office when a permit application needs your project details. We'll also share information if a court, law enforcement or other legal process requires it.
How long we keep it
We keep your information as long as we need it to answer you, finish your project and stand behind the work afterward, and as long as we're required to keep business and tax records.
If you reached out but we never did a job together, we don't keep your details longer than we have a reason to. Once information is no longer needed, we delete it or remove what identifies you.
Your choices and rights
You can ask us what information we have about you, ask us to correct it, or ask us to delete it. We'll do that unless we're required to keep a record, such as for a job we completed.
If you live in California, state law may give you additional rights over your personal information, including the right to know what's collected and to ask that it be deleted. We won't treat you differently for asking.
To make any of these requests, reach us through the contact page or call (657) 226-2045. We may ask you to confirm who you are before we make changes, so no one else can request your information.
Children's information
This site is meant for homeowners and adults planning home projects. We don't knowingly collect information from children under 13, and if we learn we have, we'll delete it.
Keeping your information safe
We take reasonable steps to protect what you share with us and limit who can see it to the people who need it for your job. No website or email system is perfectly secure, so please don't send sensitive details like bank or card numbers through the contact form.
Changes to this policy
We may update this policy when our tools or the law change. The newest version will always be on this page, and using the site after an update means you accept it.
Questions or privacy concerns
If something here isn't clear, or you think we've mishandled your information, tell us and we'll look into it. You can call (657) 226-2045 any day from 6 AM to 11 PM, or send a message through our contact page.
To learn more about who we are and how we work, visit our about page.